My account was suspended for non-payment and I just paid, how long until it comes back up?

Once our system has processed your payment your accounts will be automatically unsuspended.  If this does not occur within 3 hours of paying please open a Billing ticket.

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How do I access the billing portal?

You can access the billing portal by visiting...

How do I upgrade/downgrade my account?

If you wish to upgrade your account please complete the form at...

How do I cancel my account?

To request cancellation of your account please complete the form at...

I forgot my password to the billing portal

If you have lost or forgotten your password to the billing portal please visit...

How to pay by credit card ??

You will now be taken to Payza to complete your purchase. We have chosen to use Payza, because it...